Privacy Policy
Last updated: 22 Aug 2025
Mythri Speech & Hearing Center (“Mythri”, “we”, “us”) operates from Hyderabad, Telangana, India. This website primarily offers a contact form so you can reach us for appointments or enquiries.
What we collect
- Details you submit via the contact form: full name, email, mobile number, service of interest, and your message.
- Optional: newsletter/WhatsApp communications you opt into.
- Basic server logs (e.g., IP address, browser type) for security and reliable operation.
How we use it
- To respond to your enquiry and schedule appointments.
- To provide customer support and improve our services.
- To send updates you requested (you can unsubscribe any time).
- To maintain security and prevent abuse.
Legal basis (India – DPDP Act, 2023)
We process your personal data with your consent (when you submit the form/subscribe) or for legitimate uses such as responding to your request and ensuring information security.
Sharing
- We do not sell your data.
- Limited sharing with service providers (hosting, email delivery) strictly to run the site; they must protect your data.
- If you contact us via WhatsApp/social links, your information is handled by those platforms under their own policies.
Storage & retention
Enquiry records are retained only as long as needed to respond and for basic business/legal requirements, typically up to 24 months, unless you ask us to delete sooner (subject to applicable law).
Security
We use reasonable technical and organisational safeguards. No method is 100% secure, but we work to protect your information.
Your rights & choices
Under India’s DPDP Act you may request access, correction, deletion, or withdraw consent. We will verify requests and respond as required by law.
Children
This site is intended for adults. Do not submit children’s data unless you are a parent/guardian and it’s necessary to contact us.
International transfers
Our providers may process data in India or other countries. We ensure reasonable safeguards are in place.
Changes
We may update this policy; the date above will be revised.
Contact / Grievance Officer
Mythri Speech & Hearing Center, Hyderabad, Telangana, India
Email: mythrihearing@gmail.com
Phone: +91-9966172329
*This is general information, not legal advice.*